Check calls is one of the biggest time wasters in logistics, yet everyday drivers, dispatchers, shippers and brokers do it day in and day out, complaining every step of the way. It’s 2019, and it just doesn’t make sense for anyone to continue wasting all that time and getting all aggravated. By automatically checking in on LoadExpress, drivers and dispatchers at fleets or owner operators can save gobs of time and eliminate the hassle of chasing down drivers and finding out where they are, and then calling customers.
Just as importantly, shippers will love that since load visibility is the #1 feature they are looking to carriers to provide. Giving them the real-time visibility without them having to chase the carrier/broker down to get it means enhanced customer satisfaction, which gives carriers who provide that a competitive advantage and more business. There is every reason to use this feature, and it just doesn’t make sense not to.
It’s easier, faster, saves everyone else the time and hassle as well, and makes your customer happier. This feature can be used on either the web and/or mobile app (iOS and Android). On the mobile app, it guides the driver step by step through the delivery process until delivery is complete and a POD is generated. All he has to do is click on each step as it’s completed and move on to the next one. All actions will be immediately visible to those involved in the load, including the customer. And no more everyone calling everyone else asking the same question “where is the driver/truck/my load?”.
Download the app here: