Load visibility for the past couple of years has been talked about as if it’s a just-discovered feature driven by e-commerce, which is driven by Amazon. A recent article in CCJ is a typical example. The implicit argument–a correct one–is that the long-haul trucking industry is lagging behind e-commerce, in which customers often can check the status of their delivery in a web portal ending in an ETA that’s relatively accurate. In contrast, the trucking industry is scrambling to match this capability to satisfy their shipper customers. through various point solutions that cost extra.
LoadExpress already provides this critical function in its mobile app as part of an industry-leading navigation/routing solution for trucks embedded in it. And it’s totally FREE to use when a carrier is carrying a load for us. This feature set costs hundreds of dollars retail. See this previous post for all the features as well as on our website.
A couple of screenshots to show the main capabilities:
This delivery status gives a step-by-step update on where the shipment is.
This is the ETA feature:
The business benefits are obvious and significant, for both shipper and carrier. Shipper needs to know delivery status and ETA so they can plan their operations, often based on JIT (Just In Time) deliveries. Carriers benefit the same way for their operations. They provide enhanced benefits to their customers, as well, which will increase their likelihood of repeat business, higher revenues and being a preferred carrier. And everyone saves a lot of time and hassles by not having to engage in frustrating check calls infamous in the industry.
With LoadExpress, it’s all included and FREE. Carriers: don’t wait another day. You will enjoy immediate payback by using the LoadExpress app. Download our app (both iOS and Android) from our website, or here directly: